Employee Learning and Development Program Manager (Program Manager A)

Position Summary Pierce College's mission is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.
Recognized by the Aspen Institute as one of the Top 5 community colleges in the nation, Pierce College is an innovative and equity-focused community college dedicated to helping all students achieve their academic and professional goals.
The Program Manager supports the Employee Learning and Development (ELAD), a unit at Pierce College focused on professional development to enhance student engagement, learning, and success.
The Program Manager builds and maintains partnerships across campus and is the primary contact for adjunct faculty inquiries for professional development.
This position supervises the faculty relational database and plans, coordinates, and implements all functions required of the activity related to database management.
The Program Manager will delegate and perform complex administrative duties, including managing and coordinating the department's budgets and providing expertise to the department on fiscal processes.
They will also compile reports, develop and review written materials, provide targeted communications, and organize, prioritize, and lead/delegate the work of others related to professional development activities/events; this position reports to the Dean for Employee Learning and Development and requires regular and consistent attendance.
About the District: Pierce College enjoys a strong presence in the community and participates in innumerable partnerships with business, community, government, and educational organizations.
Want a feel for our District.
Take a peek with aerial campus views! Pierce College Fort Steilacoom Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake.
Pierce College Puyallup Located on an expansive site with 125-acres of wooded land with beautiful hideaways.
Pierce College at JBLM Located at the Joint Base Lewis-McChord military sites, serving many of our military and active-duty families that are serving our country.
Essential Functions The Program Manager will be responsible for the following but not limited to: Faculty Support: The primary point of contact for adjunct faculty professional development inquiries and level tracking.
Leads and processes all full-time and adjunct faculty professional development funds requests.
Provides information regarding ELAD program activities performing a variety of public relations functions.
Responds to inquiries regarding procedures and services for faculty.
Communicates and coordinates with academic units, Human Resources, and campus administrative offices regarding adjunct faculty employee onboarding procedures and policies.
Collaborates with ELAD and external partners on developing written materials and online resources to support adjunct faculty professional development, as needed.
Collaborates with and/or facilitates workshops/professional development for adjunct faculty.
Collaborates with other ELAD team members to manage and maintain faculty resource guides.
Database Administration and Data Entry: Manages and maintains the faculty relational database (credentialing documents, adjunct faculty leveling, reduction in force units, completed professional development activities, transcripts, etc.
).
Leads and directs data entry and file uploads.
Regularly performs audits to review entries for accuracy.
Compiles and produces reports; interprets statistical data, historical activity reports, and other materials in the functional area.
Establishes and maintains training/professional development records and files pertaining to faculty professional development.
Prepares narrative and/or statistical reports using spreadsheet and database software to develop and maintain records.
Tracks and verifies successful completion of required training to teach online and/or hybrid courses each quarter, relieving the ELAD Manager of these duties and advising of any inconsistencies.
Budget Management and Coordination: Manages and coordinates all ELAD and eLearning budgets, including operational and fee accounts.
Analyzes expenditures and revenues, reconciles and tracks, initiates action on unusual activity, and recommends corrective actions.
Creates purchase requisitions, voucher distributions, travel expense vouchers, invoices, and third-party billing.
Supervises purchasing for the department.
Coordinates the calculation of annual salaries and benefits for ELAD-eLearning staff (admin exempt and classified).
Participates in the annual budget process by formulating projections, expenditures, revenue, and salary/benefit changes.
Leads the development and maintenance of materials used for future requests as part of the annual budget process.
Provides guidance and training to the department on budget, policies, and procedures related to budget, relative District financial initiatives, and WA State laws.
Communications & Relations: Builds and maintains partnerships across the District, liaising between faculty, staff, and administration.
Fosters effective communication strategies and systems regarding professional development opportunities for faculty.
And staff Builds and manages the ELAD professional development calendar with the guidance and support of the ELAD dean and directors Oversees unified communication channels for professional development resources, including systematic and written correspondence.
Supervision: Supervises Administrative Assistant 3.
Interviews and hires applicants, trains new employees, assigns and schedules work, acts upon leave requests, conducts annual performance evaluations, and recommends necessary disciplinary actions.
Provides individual skill development and knowledge opportunities through training, coaching, and meaningful and timely evaluation.
Focuses employees' attention on their contributions to the District's attainment of its vision, mission, and values.
Information Gathering: Completes specific web-based and print-based research tasks as assigned.
Reviews publications for articles or reports on the subject matter of special interest and obtains copies and maintains files of such information.
Compiles and distributes information about program activities and confers with other campus departments and outside agencies.
Stays abreast of best practices with adjunct faculty by engaging in regular professional development via webinars, conferences, workshops, etc.
Qualifications Education Required An associate's degree in Education, Human Services, Social Sciences, or a related field.
OR: Equivalent education and experience; additional administrative or supervisory experience may substitute, year-for-year, for educational requirements.
Experience Required Experience working with financial data.
Experience in data entry, creating/formatting documents and correspondence, proofreading, and meeting deadlines.
Excellent English grammar, spelling, punctuation, and business communication skills.
Special Requirements The successful candidate must consent to and pass a criminal background check after a conditional offer of employment.
Required Competencies Ability to adapt to changing business needs, conditions, and responsibilities; manages and embraces change positively, reducing concerns experienced by others.
Proficient computer skills, including experience in Microsoft Suite applications.
Ability to monitor and review financial data and develop fiscal queries and reports.
Ability to proofread and finalize formal documents with high accuracy.
Ability to effectively communicate by actively listening and sharing relevant information with coworkers, supervisor(s), students, and other external constituents to anticipate problems and ensure the district's effectiveness.
Demonstrates a strong commitment to meeting the needs of co-workers, faculty, alumni, managers, students, or community members and striving to ensure their satisfaction.
Ability to understand the organization's vision, mission, functions, resources, values, culture, and business strategies.
Skilled in resolving confrontations, disagreements, and complaints constructively.
Ability to assign, guide, coach, and train one or more teammates while performing similar work.
Skilled at independently analyzing complex problems and judging the best solution or action to resolve or respond to difficult situations.
Ability to work effectively with individuals of diverse cultural and socioeconomic backgrounds and educationally diverse populations; ability to work collaboratively with internal and external customers and build and maintain the trust of others; possesses an awareness of how positive words and actions contribute to enhanced outcomes.
Application Process Application Requirements: To be considered for this position, applicants must: Meet the required qualifications as outlined in this announcement.
Complete the online application profile at:https://www.
pierce.
ctc.
edu/hr.
Apply for the specific job opening.
Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement.
(Cover Letter) Upload (attach) detailed résumé of all educational and professional experience.
(Résumé) Transcripts are not required to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education.
Please upload current copies of your transcripts, if available.
Unofficial copies of all college and university transcripts must include the degree received and conferral date.
International transcripts must include a foreign transcript evaluation.
For a list of approved credential evaluation services, visit https://www.
naces.
org/members (Unofficial transcripts are acceptable for the application process; official transcripts are required upon hire).
(Transcripts) Upload (attach) a list of at least three (3) professional references with names, telephone numbers, and e-mail addresses.
One of which must be your current or most recent supervisor.
Letters of recommendation will not be accepted.
(References) Provide a response to the following question.
(Supplemental Question) How does your own identity/identities impact your work with a diverse staff and student body? Please limit your response to a maximum of 500 words.
Special Note: To ensure consideration, application materials should be received no later than 5:00 p.
m.
on the closing date.
All correspondence regarding your application status will be sent to the email address associated with your NeoEd account.
If you receive an automated, incorrect delivery, please check your spam folder periodically.
Terms of Employment: This is a full-time (40 hours per week) classified, overtime-eligible position with Pierce College District.
This position is permanent after serving a 6-month probationary period.
The primary work location will be at Pierce College Fort Steilacoom campus.
Occasional travel to Pierce College campuses or sites may occur.
Work hours are between 8:00 a.
m.
and 5:00 p.
m.
Monday through Friday, with occasional evenings and weekend work and occasional travel as required.
This position is eligible for 2 - 3 days of remote work and requires regular and consistent attendance.
Salary & Benefits: The starting salary of this position is $4,497.
00, dependent upon qualifications, with periodic increments up to $5,479.
00 monthly.
However, your paycheck is just part of the total compensation package.
There is an outstanding benefits package worth an additional value equivalent to about 30% of your salary.
A comprehensive health care benefits package for you and your dependents includes medical, dental, and vision insurance.
Life and long-term disability insurance plans; vacation, sick, and personal leave; reduced tuition; and retirement benefits are also provided.
For more information, please visit our Benefits and Leave website at: https://www.
pierce.
ctc.
edu/hr- benefits Physical Work Environment: This position requires working indoors in an open office environment.
It requires visual concentration on detail, dexterity, and precision and is subject to frequent noise and interruptions.
Reasonable Accommodation: Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible.
Requests should be made to the District Human Resources Office by calling 253-964-7342.
Deaf or hard-of-hearing persons may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
Screening & Interview Process: Only those candidates who have complied with the application process and meet the required qualifications will be considered.
After reviewing the application materials, the most qualified candidates will be contacted for an interview.
Check the email account you used for the application process for communication regarding the status of your application.
Application materials submitted to Pierce College are the property of the College and will not be returned.
Please note: This is a competitive selection process.
Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position.
Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration.
Application status notifications normally occur 4 to 6 weeks after the closing date.
Short notice may be given to applicants to participate in the selection process, which may include written, oral, and performance evaluations and final interviews.
Conditions of Employment: Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination is highly encouraged for all employees and students.
Prior to the start of employment, finalist(s) for this position will be subject to a pre-employment background check as a condition of employment.
Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
Disclosure is required under Washington State Law RCW 28B.
112.
080.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa.
In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy.
As a condition of employment, employees must agree to abide by the requirements established in that policy.
Bargaining Unit: This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).
Equal Opportunity: The Pierce College District is an equal-opportunity employer.
The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices.
Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, contact Human Resources at: jobs@pierce.
ctc.
edu Questions regarding equal employment opportunities or discrimination may be directed to the following: Sean Cooke - Title IX Coordinator (253) 840-8472 Davi Kallman - ADACO/Section 504 Coordinator (253) 912-3715 Deena Forsythe - Interim Vice President for Human Resources (253) 964-6586 Paula Henson-Williams - District Affirmative Action Officer (253) 864-3229