Responsibilities:
Execute all aspects of the counter sales function including order entry and answer branch phones
Existing account management – call on occasion to check on customer satisfaction
Serve as primary contact with accounts – develop excellent relationships
Provide customers with product and delivery information
Process purchase orders and requests for quotes
Provide accurate information regarding availability of in-stock items
Recommend alternate products based on cost, availability, or specifications
Generate new and repeat sales by providing product and technical information in a
timely manner
Educate customers about features and benefits of products in order to improve product related sales and customer satisfaction
Keep current on competitive activity and pricing
Supports and implements all Company promos with all customers
Other tasks as assigned
Qualifications:
General knowledge of Refrigeration/HVAC wholesale experience
Product knowledge and understanding of the Refrigeration and HVAC industries
Comprehends Thermal’s Inside Sales, Warehouse, and delivery functions
Excellent knowledge of the products that Thermal Supply sells
Excellent verbal and written communication skills
Ability to multitask
Shows good judgement and demonstrates calmness under pressure.
Excellent computer knowledge including Microsoft Office and Proactive, self-motivated and willingly seeks opportunities to benefit Thermal Supply
Positive approach towards customers and fellow staff members
Thinks creatively and identifies sales opportunities
Able to communicate with customers in person or on the phone
Good organizational skills
Qualified Applicants must be legally authorized for employment in the United States.
Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.
The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
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