Wage Range: $16.
00 Hourly
ESSENTIAL JOB FUNCTIONS:
Ensure internal customer satisfaction through prompt, efficient, and accurate vault service.
Assist with supervision of staff to include hiring, scheduling, leave approval, performance evaluations, counseling, time-clock training, new hire orientation, and staff development.
Flexible schedule - able to fill in with short notice when operational needs require, able to work various shifts as scheduled.
Promote effective communication with supervisors, co-workers, and subordinates through regular staff meetings, co-worker/management/supervisor team meetings, and other forms of communication.
Implement all Cage/Vault procedures and internal controls as set forth by management.
Monitor compliance with strict regulatory standards and procedures and promptly redirect staff as needed.
Perform Vault Cashier functions as staffing and operational needs require.
Responsible for all cash and documents turned into and leaving the Vault on shift.
Comply with regulatory laws, Employee Handbook, department policy, and procedures, safety codes, Title 31, etc.
Monitor slot paper rolls and replenish them according to procedural standards.
Accept employee call-ins and perform schedule adjustments.
Monitor key control within the Cage/Vault.
Keep the Vault Supervisor and Cage Manager advised of any variances/inequities.
Assist Cage/Vault Supervisor with cashier's overages/shortages.
Promote a clean, safe, and healthy work environment for employees and guests.
Promptly report all concerns to the Supervisor.
Participate in and attend designated meetings, training, activities, etc.
, as directed.
Ensure the operation of equipment, tools, and materials are handled safely.
Promote internal guest service standards through courteous and respectful behavior.
Other duties as assigned.
PROMOTES WRC QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
Vault cashiers on shift.
Responsible for vault operations in the vault supervisor’s absence.
SIGNATORY ABILITY:
Slot paper inventory and issue.
Fills and credits.
Verification of cash to paperwork in Cage/Vault.
Key to enter Cage/Vault, plus the Key Log.
Review daily time and attendance reports and investigate any payroll inquiries and adjustments.
ACCESS TO SENSITIVE AREAS:
Cage.
Soft Count.
MINIMUM QUALIFICATIONS:
One (1) year of Gaming cashier/cash handling experience.
Six (6) months of supervisory experience.
Detail-oriented, good with numbers and money.
High School Diploma or GED or Ten (10) years of experience.
Demonstrate dependable work ethics and accountability with strong work history.
Stand for long periods in a smoke-filled, noisy environment; perform a repetitive motion with wrists, hands, and fingers; bend, lift, and maneuver up to 25 lbs.
Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
Exhibit a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
Requires a High-Security Gaming License clearance.
Must be at least 21 years of age.
PREFERRED QUALIFICATIONS:
None.
Licenses & Certifications
Required
High Security Badge