Our Department Supervisors provide an Amazing Customer Experience through helpful and friendly service that ensures customer needs are being met and encourages customers to make Ace their store of choice.
The Department Supervisor solves problems for our customers and staff.
They are responsible for daily store operations, in store merchandising, and administrative functions within the store.
This key role leads and trains staff in providing exceptional customer service.
Duties:
Greet customers with a smile and offer assistance
Engage the customer and ask questions to determine their needs
Notify customers of current items that are on promotion
Stay current on sales and sale pricing
Handle timely opening and closing procedures of store
Uphold company merchandising standards
Maintain department presentation
Coach, guide, and train associates on front end and back end procedures
Create department schedules within labor budget based on business need
Ensure company and store policies are upheld
Support inventory control and enforcement of loss prevention policies
Communicate with fellow coworkers and delegate as needed
Provide support to other departments
Report any order discrepancies or issues to management
Requirements:
2+ years retail experience preferred
1+ year supervisory experience
Cash handling experience
Open availability to work a flexible schedule
Great customer service skills
Basic computer skills
Keen attention to detail
Great communication, presentation, and interpersonal abilities
Excellent physical stamina
Standing, walking, and lifting (up to 25lbs).
Pay: $19.
00 -$21.
00/hr.
Schedule: Full time, up to 40 hours per week.
Workdays will be varied and include days, nights, weekend, and holidays.
Benefits: Medical, dental, vision, shopping discount, and MORE!
Grigg's Vision
Our aim is to give customers a reason to shop here through amazing service, and a whole shopping experience that is energetic and fun.
Our values: Be positive, go the extra mile, and enjoy learning!
Our commitment to our mission and values are reflected in how we’ve always treated our employees, which is with mindful appreciation and respect.
Griggs/ Ace Hardware is a place where you can learn, advance, and participate in an exciting, unique and entrepreneurial working environment.
Griggs' History
Griggs is a family owned business in our community since 1939.
Over the past five years Griggs has donated over $100,000 to Children's Miracle Network, Bikes for Tykes and other local charities.
In 1969 Griggs began its affiliation with Ace Hardware.
At Griggs, we pride ourselves on meeting the variety of needs in our local community.
Ace, our partner, is the leader in the convenience segment of the home improvement industry with a national network of more than 5000 independently owed retailers dedicated to providing legendary service to our customers.
Grigg Enterprises Inc.
is an Equal Opportunity Employer.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation or any other consideration prohibited by federal, state or local laws.
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