Our Department Supervisors provide an Amazing Customer Experience through helpful and friendly service that ensures customer needs are being met and encourages customers to make Grigg’s/ACE Hardware their store of choice.
Department Supervisors solve problems for our customers and staff.
They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store.
This key role leads and trains staff to provide exceptional customer service.
Duties include but not limited to:
Handle opening and closing procedures of the department and store.
Create department schedules within labor budget based on business need.
Coach, guide, and train associates on front-end and back-end procedures.
Ensure company and store policies are upheld.
Support inventory control and enforcement of loss prevention policies.
Maintain department appearance and presentation.
Communicate with fellow coworkers and delegate as needed.
Provide support to other departments.
Report any inventory or pricing discrepancies or issues to management.
Engage with customers, asking questions to determine their needs.
Availability to a varying work open, closing, weekends, and holidays.
Pay: $19.
00 -$21.
00/hr.
Schedule: Full time, up to 40 hours per week.
Workdays will be varied and include days, nights, weekends, and holidays.
Benefits: Medical, Dental, Vision, Shopping discount, and MORE!
Requirements:
Basic knowledge and understanding of outdoor sports, fishing, camping, hunting.
Learn and exemplify the Helpful Ready policy of Grigg’s/ACE Hardware.
3 or more years retail experience.
2 or more year supervisory experience.
Working with management in support of inventory management.
Must know, understand, and demonstrate proper cash handling skills.
Exceptional customer service skills.
Computer skills, with basic knowledge of Microsoft Excel.
Sharp attention to detail.
Elevated communication, presentation, and interpersonal skills.
Grigg's Vision
Our aim is to give customers a reason to shop here through amazing service, and a whole shopping experience that is energetic and fun.
Our values: Be positive, go the extra mile, and enjoy learning!
Our commitment to our mission and values are reflected in how we’ve always treated our employees, which is with mindful appreciation and respect.
Griggs/ Ace Hardware is a place where you can learn, advance, and participate in an exciting, unique and entrepreneurial working environment.
Griggs' History
Griggs is a family owned business in our community since 1939.
Over the past five years Griggs has donated over $100,000 to Children's Miracle Network, Bikes for Tykes and other local charities.
In 1969 Griggs began its affiliation with Ace Hardware.
At Griggs, we pride ourselves on meeting the variety of needs in our local community.
Ace, our partner, is the leader in the convenience segment of the home improvement industry with a national network of more than 5000 independently owed retailers dedicated to providing legendary service to our customers.
Grigg Enterprises Inc.
is an Equal Opportunity Employer.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation or any other consideration prohibited by federal, state or local laws.
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