Are you an experienced professional with a strong background in security operations management? We are currently seeking a dynamic individual to join our team as a Security Operations Manager.
In this pivotal role, you will lead and optimize security operations to ensure the safety and security of our organization and its assets.
Works directly with the District Manager to manage guarding operations at multiple sites.
Supervises Field Supervisors and other security personnel.
Performs inspections and ensures that post orders are being followed.
Coaches and trains personnel.
Carries out administrative procedures in support of Branch operations.
*Key Responsibilities:*
Specific tasks for the Security Operations Manager include but are not limited to the following:
* Manages a shift and/or segment of guarding operations for one customer at multiple site locations, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high-quality service.
* Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts, and initiates corrective action promptly as necessary.
* Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments, and surveys; reviews post orders and communicates requirements and changes to affected personnel.
* Participates in and coordinates with line management regarding the orientation, training, development, and retention of high-caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
* Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
* Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
* Communicates and coordinates with line management regarding scheduling, staffing, equipment, record-keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
* Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
*Education/Experience:*
* Knowledge of security operations.
* Must have a reliable means of communication.
* Must have a reliable means of transportation.
* Must have the legal right to work in the United States.
* Must have the ability to speak, read, and write English.
* Must have a High School Diploma or GED.
* Must be willing to participate in the Company's pre-employment screening process, including drug screening and background investigation.
* Minimum of 4 years of experience in security operations, or an equivalent combination of education and experience.
* Understanding of security operations.
* Knowledge of supervisory practices.
* Planning, organizing, and leadership skills.
* Oral and written communication skills.
* Strong customer service and service delivery orientation.
* Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
* Ability to take initiative and achieve results.
Job Type: Full-time
Pay: $25.
00 - $60.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Experience level:
* 10 years
* 11+ years
* 1 year
* 2 years
* 3 years
* 4 years
* 5 years
* 6 years
* 7 years
* 8 years
* 9 years
* Under 1 year
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Night shift
* Weekends as needed
Work Location: In person
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