Hotel General Manager

*Summary/Objective* The general manager oversees and directs all hotel operating departments and ensure the highest guest satisfaction and employee morale while meeting or exceeding budgetary goals.
This position will be responsible for the complete management of the hotel including but not limited to Sales, Food and Beverage, Human Resources, Finance, Front Office, Reservations, Rooms, and Engineering.
*Responsibilities* *Essential Functions* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Manages policy deployment in the areas of lean manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and hotel performance measures.
2.
Provides leadership for employee relations through effective communications, coaching, training and development.
3.
Provides leadership for problem resolution to facilitate faster improvements and improved working relationships.
4.
Work with Human Resources to handle all progressive discipline with written documentation for employee performance.
5.
Control department expenses in accordance to budget.
6.
Approves Purchase Orders in accordance with budgetary controls.
7.
Implementation of all required systems and programs.
8.
Ensures compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
9.
Responds timely to all guest issues or concerns and Guest Assistance issues.
10.
Provides leadership through weekly management meetings.
11.
Determines operations head count needs and ensures compliance with company policies.
12.
Oversight of training documentation for all departments per Hotel Standards.
13.
Oversight of Front Desk and Night Audit.
14.
P&L review and end of month reporting.
15.
Manages compliance with state and federal regulations.
16.
Maintains ultimate responsibility for hotel employees across all shifts.
17.
Any additional duties as directed by the Owners as the above listed items are general and are subject to change based on business needs.
*Competencies* 1.
Problem Solving/Analysis.
2.
Leadership.
3.
Teamwork Orientation.
4.
Project Management.
5.
Communication Proficiency.
6.
Performance Management.
7.
Technical Capacity.
*Supervisory Responsibility* This position manages all employees of the department and is responsible for leadership of the employees within its department.
*Work Environment* This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
*Physical Demands* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
*Position Type/Expected Hours of Work* This position regularly requires long hours and frequent weekend work.
*Travel* Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
*Qualifications* *Required Education and Experience* 1.
Bachelor’s degree or equivalent experience.
2.
Prior hotel General Manager Experience.
*Preferred Education and Experience* 1.
Master’s in business administration.
Job Type: Full-time Pay: $45,000.
00 - $60,000.
00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Work Location: In person